Sometimes I really wonder. Am I such an anal ass or is it that it does take some understandings to see my point of views on things. I know I'm definately nowhere as anal as someone I unfortunately have to put up for a period of time and at the same time, I can totally see why some of my points should be justified.

Say for example:

  I once got pissed at a sales for giving me wrong information. Perhaps it would have been nice to have just let go instead of correcting his errs but hasn't anyone ever had such a situation where they got jacked off with products that didn't work all because of some wrong advice from those who were "supposed" to know? I'm sure plenty of peoplve have had such an experience and must have at one point or another, felt frustrated.

Yes. Usually most people would rather let the sales talk to the end without correcting them despite knowing there were misadvice being administered. But there are instances in which such a courtesy should not be given.

I'm sure we all have at one point or another, made up things along as we spoke just so that we'd appear knowledgeable in our matters. Fine. If nothing of harmful consequence happens. Of course if it were to be something as trivial as buying a CD or binders, then there's really little to bite on.

But what if a naive sales from a petstore made up things in order to answer their customers' question?

I'm very sorry to say that I have had to deal with customers who return in fury days later because their following of previous advice had unforunately killed their tank of fishes or something got sick or whatever. Were it material goods, it can be easily replaced but you cannot replace a pet because each one of them is an individual on their own. No two are exactly identical. Even fishes. If only one is willing to spend enough time with them, one would surely see that they all have their own likes and dislikes. Many behaviours are governed by the same genes that also govern us. We know very well that some people just have traits like their parents; well so do nonhumans. We are capable of being as attached to them as to any human being.

I've had it real bad once when a widower returned to the store in a very distressed state because the hamster he had recently purchased for his little daughter had died of cold (hypothermia). The hamster was the next dearest thing to his little girl who had just untimely lost her mother to illness. He didn't know what to do. I didn't know what to do either. There's no way he could replace the hamster before she returned from her grandparents' house. In fact; there was absolutely nothing we could do to hide the fact from the girl that her pet was gone.
This wouldn't have happened had a dumbnut egocentric sales not told this poor widower that hamsters would do fine in garages. The poor man had taken advantage of his daughter's weekend leave time to set up a permanent playground for the hamster in his garage. Unfortunately, winter weather did not grant his little girl the surprise that would have been in store for her. In the end he had to leave without much of a solution other than to break another heartbreaking news to his little girl. I never saw either of them again.

A case with lives may be in the extremes in terms of values and costs but even a simple thing as a router can ruin a whole day's business. So the endpoint is perhaps: if you don't know the answer or are unsure, do NOT fib your way out just for the sake of saving face. Being honest will gain you merit. Nobody should blame you for not knowing. It isn't wrong to not know and it is never too late to learn. A good sales should be able to learn from their mistakes as well as learn from their customers. Sometimes that's the source from where you learn the most.